Actionable email documents

ABSTRACT

A received reply email document enables some action to be effectuated using data included in the email document responsive to field identifiers associated with the data and corresponding to fields of metadata. The associated field identifiers that correspond to known fields of the metadata provide some expectation as to the semantic meaning and/or syntactic constraints of the data to which the field identifiers are associated. In a described implementation, an actionable email documents module creates an email document having blocks that are mapped to fields of metadata. The email document is transmitted to one or more recipients. Each recipient adds data to the blocks so that the data becomes mapped to the fields of the metadata. The recipients return a reply email document having the field-mapped data. Upon receipt, the module can effectuate some action using the field-mapped data responsive to the mappings.

TECHNICAL FIELD

This disclosure relates in general to email documents that facilitateeffectuation of some action and in particular, by way of example but notlimitation, to creating and using email documents having field tags thatidentify associated blocks and/or data.

BACKGROUND

A database may be considered an amalgamation of data that is arrangedfor ease and speed of search and retrieval. Each database may have oneor more large structured sets of persistent data. They are usuallyassociated with a program to enter, update, and query the data. Anexample of a simple database is a single file containing many records,each of which contains the same set of fields with each field being acertain fixed maximum width.

Databases are used by businesses, individuals, educational institutions,etc. to store data for subsequent accessing. Databases are oftenarranged and organized into fields so that accessing the data locatedtherein is facilitated with respect to both searching and retrieval.However, prior to searching or retrieval, the data contained in a givendatabase is previously stored in the database. Unfortunately, enteringdata into a database can require substantial infrastructure and is oftentime consuming.

For example, if one or a few people are responsible for entering datathat is related to numerous individuals, the time consumed by physicallyentering the data by the few people can be enormous. Moreover,additional time is required because the one or few people first manuallyacquire the data from the numerous individuals. If, on the other hand,the numerous individuals are permitted to directly enter their own datainto the database, wide-open access to the database is consequentlygranted to many people, which can require significant infrastructure.

Accordingly, there is a need for general schemes and/or techniques thatcan facilitate the acquisition of data from numerous individuals and/orthe entering of such data into a database without requiring extensiveinfrastructure and/or without extensive manual entry by one or a fewpeople who do have access to the database.

SUMMARY

A received reply email document enables some action to be effectuatedusing data included in the email document responsive to fieldidentifiers associated with the data and corresponding to fields ofmetadata. The associated field identifiers that correspond to knownfields of the metadata provide some expectation as to the semanticmeaning and/or syntactic constraints of the data to which the fieldidentifiers are associated. Consequently, at least one action may beeffectuated responsive to this expectation.

In a described implementation, an actionable email documents modulecreates an email document having blocks that are mapped to fields ofmetadata. The email document is transmitted to one or more recipients.Each recipient is asked to fill in the blocks by adding appropriatedata. This added data is thus mapped to the fields of the metadata. Therecipients return a reply email document having the field-mapped data.Upon receipt, the actionable email documents module can effectuate someaction using the field-mapped data responsive to the mappings. Forexample, if the metadata comprises a data source, the data of the replyemail document may be inserted into the fields of the metadata to whichthe data is now mapped.

Other method, system, approach, apparatus, device, media, procedure,arrangement, etc. implementations are described herein.

BRIEF DESCRIPTION OF THE DRAWINGS

The same numbers are used throughout the drawings to reference likeand/or corresponding aspects, features, and components.

FIG. 1 is a block diagram of an example approach to actionable emaildocuments.

FIG. 2 is a flow diagram that illustrates an example of a method forcreating and utilizing an actionable email document.

FIG. 3 is a block diagram example of a bifurcated actionable emaildocuments module along with a created email document.

FIG. 4 is a block diagram example of a mapping between an email documentand a database.

FIG. 5 is a high-level flow diagram that illustrates an example ofcreating and using an actionable email document at an originator'sdevice and replying to the actionable email document at a recipient'sdevice.

FIG. 6 illustrates an example of a general mapping scheme.

FIG. 7 illustrates an example of a specific mapping scheme with abifurcated actionable email documents module.

FIG. 8 illustrates an example of a computing (or general device)operating environment that is capable of (wholly or partially)implementing at least one aspect of actionable email documents asdescribed herein.

DETAILED DESCRIPTION Introduction

Database designers have historically faced one seemingly-simple yetomni-present problem: getting data into their databases from theappropriate end-users. One option is to build a client application thatprovides rich views on the data. End-users can then interact with thedatabase through the client application. These views have historicallybeen provided by either a proprietary application or a web solution. Inboth cases, however, the solution creator faced similar problems:deployment of the solution and granting users access to the underlyingdatabase. Both problems present logistical and expense issues.

In a described implementation for actionable email documents, a datacollection scenario for databases is facilitated by leveraging the factthat so many computer users have access to email. With an actionableemail documents module, database users may create and send forms tospecific recipients via email. When these mail recipients reply to theform that they have received, an automated process of the database userand form originator can parse through the email replies. This automatedprocess can automatically insert relevant data included in the returnedemail into appropriate fields of the database. This describedimplementation for actionable email documents can thereby amelioratedeployment issues and/or issues with needing to grant end-users accessto the database.

However, implementations with actionable email documents are not limitedto database insertion situations or even database scenarios generally.Actionable email documents can be used in general to enable actions tobe effectuated upon the receipt of a returned reply email document. Inthe following section entitled “ACTIONABLE EMAIL DOCUMENTS GENERALLY”,effectuating general actions upon receipt of an email document isdescribed with regard to a general actionable email documents module andmetadata generally. In a subsequent section entitled “DATA INSERTIONWITH ACTIONABLE EMAIL DOCUMENTS”, a specific implementation in whichdata received in an email document is inserted into a database isdescribed with regard to a bifurcated actionable email documents moduleand a database implementation of general metadata.

Actionable Email Documents Generally

FIG. 1 is a block diagram 100 of an example approach to actionable emaildocuments. As illustrated, block diagram 100 includes an actionableemail documents module 102, metadata 104, an email program 108, and anemail document 110. Metadata 104 includes one or more fields 106, andemail document 110 includes blocks and/or data that are mapped to fields112. Metadata 104 is definitional data that provides information aboutor documentation of other data. The other data may be data that ismanaged within a specific application and/or a given environment.

Generally, examples of metadata 104 include a schema, a general datasource (e.g., a database or portion thereof), workflow information, somecombination thereof, and so forth. More specifically, metadata 104 mightcomprise, especially with respect to workflow information: expensereporting metadata; issue tracking metadata, which can include fieldssuch as “Title Of Issue”, “Description of Issue”, “Issue Type”,“Assigned To”, etc.; asset tracking metadata, which can include fieldssuch as “Asset Name”, “Asset Type”, “Date Acquired”, etc.; documentapproval metadata, which can include fields such as “Document Name”,“Document Author”, “Status”, “Approve By”, etc.; and so forth.

In a described implementation, an actionable email documents module 102operates in conjunction with metadata 104 and/or email program 108. Whenemail document 110 is created, actionable email documents module 102includes blocks that are mapped to fields 112 in which the mapping is tothe known fields 106 of metadata 104. After data populates these blocksthat are mapped to fields 112, some action based on this data can beeffectuated responsive to the field mapping 112 of email document 110because there is knowledge of fields 106 of metadata 104.

Four phases are illustrated in the example approach to actionable emaildocuments of block diagram 100. At phase 1, email document 110 iscreated such that it includes blocks that are mapped to fields 112.These field-mapped blocks 112 are mapped to fields 106 of metadata 104.Fields 106 have expected (e.g., known) semantic meanings and/orsyntactic constraints. At phase 2, email document 110 is transmittedusing email program 108. Although not specifically illustrated in FIG.1, field-mapped blocks 112 are populated with data by a recipient ofemail document 110, and these blocks become field-mapped data 112.

At phase 3, email document 110 is received using email program 108. Thisreply version of email document 110 includes field-mapped data 112. Atphase 4, some action 114 is effectuated using field-mapped data 112 ofthe received reply email document 110. Action 114 may be effectuatedbecause email document 110 may be parsed using the data field mappings112 that are mapped to fields 106 of metadata 104.

Actionable email documents module 102 may be a standalone program, aplug-in of some type, a library component, some combination thereof, andso forth. Actionable email documents module 102 may be separate from orfully or partially integrated with email program 108 and/or metadata 104(including a program providing access to metadata 104). Email program108 may be an email client program, an email server program, anotherprogram type that includes email functionality, and so forth.

Actionable email documents module 102 may be comprised of a single(e.g., monolithic) piece of code or two or more severable pieces ofcode. In an optional implementation and as illustrated in block diagram100 with dashed lines, actionable email documents module 102 may becomprised of two parts: an email document creation module 102(C) and acollected data action effectuator module 102(E). As is described furtherbelow with reference to FIGS. 3-7 and with regard to a database-specificimplementation in which the effectuated action comprises data insertion,email document creation module 102(C) is involved with phases 1 and 2,and collected data action effectuator module 102(E) is involved withphases 3 and 4.

FIG. 2 is a flow diagram 200 that illustrates an example of a method forcreating and utilizing an actionable email document. Flow diagram 200includes four (4) blocks 202-208. Although the actions of flow diagram200 may be performed in other environments and with a variety ofhardware and software combinations, FIG. 1 is used in particular toillustrate certain aspects and examples of the method.

At block 202, a mapping between metadata and blocks of an email documentis established. For example, a mapping between fields 106 of metadata104 and field-mapped blocks 112 of email document 110 may beestablished. At block 204, the email document is transmitted via emailmechanism(s). For example, email document 110 with field-mapped blocks112 may be transmitted using email program 108.

At block 206, an email document reply with data populating the mappedblocks is received via email mechanism(s). For example, a reply emaildocument 110 with field-mapped data 112 may be received using emailprogram 108. At block 208, an action is effectuated with the data thatpopulates the blocks of the email document reply using the mapping tothe metadata. For example, an action 114 may be effectuated withfield-mapped data 112 of the reply email document 110 because of themapping to fields 106 of metadata 104.

These actions 114 may be any one or more of many possible actions.Examples of such actions 114 include: inserting data into a data sourcesuch as a database, forwarding the data in another email document,adding the data to a spreadsheet, launching a web service to produce aproduct with the data, managing workflows (e.g., workflows related toexpense reporting, issue tracking, asset tracking, document approval,etc.), some combination thereof, and so forth.

By way of example only, an email document 110 may be created havingblocks 112 that are mapped to known payroll fields 106 of accountingmetadata 104. When a reply email document 110 is returned with data 112that are mapped to the known payroll fields 106, one or more actions maybe launched. These actions may include processing a reimbursement forexpenses indicated by the data 112. If multiple actions are beinglaunched in this example, the reimbursement processing may be followedby a storing of reimbursement/payroll data 112 into a database.

Other example actions that may be taken as a result of receiving anemail document 110 include: (1) Validating incoming field-mapped data112 and “forwarding” the data to different people based on metadata 104.For instance, if an invoice is greater than $10,000, then it needs to beforwarded to the Vice President for approval; otherwise, it can beforwarded to the accounts department. (2) Uploading a spreadsheetdocument to a shared document library, so it can be viewed by multiplepeople in the accounts department.

Data Insertion with Actionable Email Documents

FIG. 3 is a block diagram example of a bifurcated actionable emaildocuments module 102(C/E) along with a created email document 110.Bifurcated actionable email documents module 102 includes an emaildocument creation module 102(C) and a collected data insertioneffectuator module 102(E). In a described implementation, email documentcreation module 102(C) is integrated with and constitutes part ofdatabase program 302, and collected data insertion effectuator module102(E) interacts with email program 304. Email program 304 enablesplug-in modules to interface with it, and collected data insertioneffectuator module 102(E) comprises such a plug-in module. Email program304 is a specific example of the general email program 108 (of FIG. 1).

Database program 302 allows a user to create multiple databases witheach database having one or more tables. Access to a database and thetables thereof is provided by database program 302 using, for example, aquery interface. When a user of database program 302 wants to collectdata for a table, the user can select (e.g., with a menu, keyboardcommands, etc.) an option to collect data by email while accessing therelevant table, through a query, and so forth.

Selecting the email data collection option launches a user interfacemechanism that enables the user to selectively tailor the email documentbeing created. The user interface may be, for example, a wizard, atleast one dialog box, menus/tabs, typed commands, some combinationthereof, and so forth. The user interface enables a user to select whichfields of the database table are to be included in email document 110 inorder to attempt to collect data for them from recipients of emaildocument 110. The user is also enabled to select the recipients. Afterthe user selects any options presented by the user interface, emaildocument creation module 102(C) creates email document 110 with theselected options.

Email document 110 may include standard email routing and salutationinformation. This information may include, for example, a “To:” orrecipient destination identification, a “From:” or originationidentification, a “Subject:” line, and so forth. Email document 110 mayalso include introductory and explanatory text for the recipient. Thetext explains the purpose of the email and describes what is beingrequested of the recipient. A sample of such text is presented in theexample body of email document 110 in FIG. 3.

As illustrated in FIG. 3, the example body of email document 110 alsoincludes a data collection form having field-mapped blocks 112.Field-mapped blocks 112 include field identifiers 306 and blocks 308that are currently unpopulated. Each respective field identifier 306 isassociated with a respective block 308. Although only three such fieldidentifier and associated block pairs are illustrated, more or fewerthan three can alternatively be included in any email document 110.

Also, although blocks 308 are depicted literally as blocks in FIG. 3,they may be displayed in alternative manners. For example, blocks 308may be displayed to a user/originator or to an email document recipientas a blank space, as an underlined area, as a highlighted area, and soforth. They may also be displayed differently to the email documentrecipient as compared to the user/originator. Thus, the term “blocks,”as used herein with respect to blocks 308, is a logical and functionalterm that does not necessarily reflect the structure that is actuallydisplayed.

Field identifier 306 can be comprised of any given identifyinginformation, such as alphanumeric characters. However, human readabilityand understanding can be facilitated if the field identifierintrinsically indicates the corresponding field 106 of a databaseimplementation example of metadata 104. Mappings between fieldidentifiers 306 of email document 110 and fields 106 of a databaseimplementation of metadata 104 is described further herein below withparticular reference to FIGS. 4 and 6-7.

Implementations for actionable email documents may be realized in manyalternative manners. For example, a database may have only a singletable or may not even be organized by tables. Email document 110 may berealized in any format, including a public format such as hypertextmarkup language (HTML) or a proprietary format. By way of example only,if email document 110 is realized in an HTML format, each fieldidentifier may comprise an HTML tag.

Also, additional selection options may be provided to the originatinguser. For example, the originating user may be asked to select frombetween or among the available email format options. Also, reply emailprocessing options may be stipulated by the user. Examples include: (i)limiting to a selectable maximum a number of email replies to beprocessed, (ii) setting a deadline for arrival of email document repliesin order to be eligible for processing, (iii) selecting whether emaildocument replies are processed only if the origin thereof is recognized(e.g., was originally targeted as a recipient), (iv) choosing an orderin which returned data or fields are to be processed, and so forth.

Additionally, as indicated by the sample text of email document 110 asillustrated in FIG. 3, hints can be included in the body of emaildocument 110. A hints section indicates to a recipient the type ofinformation desired for each unpopulated data block 308. The individualhints can indicate what data is desired, the expected format of the data(e.g., number and type of characters, decimal location, etc.), and soforth. The user may also determine the actual appearance of blocks 308.

Furthermore, email-based data collection for a database may be employedin both data addition and data update cases (as well as data deletioncases, too). In data addition cases, new data is being collected forfields that are currently empty in the database. In data update cases,current data is being verified and/or replaced with updated data. Insuch data update cases, the current data may be included in emaildocument 110. If the current data is included, it may be presented inblocks 308 such that a recipient's inputting of updated data overwritesthe “current” data in email document 110 and/or the reply thereof.Alternatively, the current data may be presented in an additionallocation of email document 110, such as another column.

FIG. 4 is a block diagram example of a mapping 412 between emaildocument 110 and a database 402. As illustrated, database 402 includesat least one data table 404 and a database information table 408.Database information table 408 includes information that facilitatesaccess to tables of database 402 by database program 302 (of FIG. 3).Such information may be related to organization, identification,description, and so forth.

In a described implementation for actionable email documents, databaseinformation table 408 includes at least one table-to-email documentlinkage identifier 410. Table-to-email document linkage identifier 410links (or maps) a table 404 of database 402 to an email document 110. Atany given time, each table 404 of database 402 may have zero, one, two,or more corresponding table-to-email document linkage identifiers 410located at database information table 408. Table-to-email documentlinkage identifier 410 can be comprised of any given identifyinginformation, such as alphanumeric characters. However, in a describedimplementation, table-to-email document linkage identifiers 410 are eachcomprised of a globally unique identifier (GUID).

Table 404 includes multiple fields 406. Table 404 and fields 406 aredatabase-specific examples of general metadata 104 and general fields106 (both of FIG. 1), respectively. As illustrated, table 404 includes afield 406(1), a field 406(2) . . . and a field 406(n). Table 404 mayhave any number of fields 406 with each such field 406 having separate,identical, related, unrelated, etc. syntactic constraints and semanticmeanings in accordance with an intended purpose and/or definition oftable 404. Each field 406 (although not necessarily all such fields 406)may be mapped 412 to email document 110.

Email document 110, as created by email document creation module 102(C)(of FIG. 3), includes multiple field identifiers 306 and associatedblocks for data population 308. Email document 110 also includes atable-to-email document linkage identifier 410. As illustrated, emaildocument 110 includes a field identifier 306(1), a field identifier306(2) . . . and a field identifier 306(n) that are respectivelyassociated with a block for data population 308(1), a block for datapopulation 308(2) . . . and a block for data population 308(n).

Generally, each field identifier 306 of email document 110 is mapped 412to a corresponding field 406 of table 404. As illustrated, field 406(1),field 406(2) . . . and field 406(n) are respectively mapped to fieldidentifier 306(1), field identifier 306(2) . . . and field identifier306(n). Thus, table-to-email document linkage identifier 410 links emaildocument 110 to table 404 of database 402. Mappings 412, which arebetween fields 406 and field identifiers 306, link each block for datapopulation 308 with a field 406 of table 404.

These mappings enable data populating blocks 308 in a reply emaildocument 110 to be inserted into table 404 of database 402. Suchmappings and data insertion are described further below with particularreference to FIGS. 6 and 7. An example of an overall process of creatingand transmitting an email document, receiving a reply email document,and utilizing the received reply email document 110 for data insertionis described further below at a high level of abstraction withparticular reference to FIG. 5.

FIG. 5 is a high-level flow diagram 500 that illustrates an example ofcreating and using an actionable email document 110 at an originator'sdevice 502 and replying to the actionable email document 110 at arecipient's device 504. Flow diagram 500 includes ten (10) blocks508-526. The actions of seven (7) blocks 508-520 are performed atoriginator's device 502, and the actions of three (3) blocks 522-526 areperformed at recipient's device 504. Although the actions of flowdiagram 500 may be performed in other environments and with a variety ofhardware and software combinations, FIGS. 1 and 3-4 are used inparticular to illustrate certain aspects and examples of the method.

At block 508, a table or query is selected by the user/originator. Forexample, table 404 (or a query thereon) of database 402 may be selected.At block 510, an email document including a form for collecting data iscreated. For example, using email document creation module 102(C)(possibly in conjunction with email program 304), email document 110that includes field-mapped blocks 112 may be created. Field-mappedblocks 112 include field identifiers 306 and associated respectiveblocks for data population 308. Respective field identifiers 306correspond to respective fields 406 of table 404. The originator isempowered to select which fields 406 of table 404 are to be included inthe data collection form of email document 110.

At block 512, the email document is published. For example, theoriginator may indicate that email document 110 is to be emailed bypressing a “Send” button or similar. At block 514, the email document istransmitted from the originator's device toward the device(s) of therecipient(s). For example, email program 304 may transmit email document110 over network(s) 506 toward recipient's device 504. Network(s) 506may be one or more networks, such as a private local area network (LAN),the Internet, a public-switched telephone network (PSTN), a wirelessnetwork, some combination thereof, and so forth.

At block 522, the email document is received at a recipient's device.For example, email document 110 may be received at recipient's device504. At block 524, the recipient fills out the form of the receivedemail document. For example, the recipient may enter appropriate datainto field-mapped blocks 112 of received email document 110 to transformthem into field-mapped data 112. More specifically, the recipient mayenter data to be collected into blocks 308 to transform them into data308 or data blocks 308. Respective data blocks 308 are associated withrespective field identifiers 306.

Depending on the email client being used at recipient's device 504, therecipient may be able to enter data prior to activating a “Reply To”command or after activating it. In other words, it may be possible forthe data being collected to be entered by the recipient in the receivedemail document 110 or in the reply email document 110 that is to betransmitted back to originator's device 502. At block 526, the recipientreplies to the sender with the email document having populated data. Forexample, recipient's device 504 may transmit reply email document 110with blocks 308 being populated with data as field-mapped data 112toward originator's device 502.

At block 516, the email document reply is received. For example, replyemail document 110 with field-mapped data 112 may be received atoriginator's device 502 via email program 304. At block 518, data fromthe email document reply is imported into the database (e.g.,automatically). For example, using collected data insertion effectuatormodule 102(E), data that now populates blocks 308 may be inserted intothe appropriate table 404 of database 402 using mapping 412.Alternatively, the data may be manually imported from blocks 308 intodatabase 402.

This mapping 412 entails table-to-email document linkage identifier 410and respective field identifiers 306 that are associated with respectiveblocks with populated data 308. Respective data in blocks 308 that areassociated with respective field identifiers 306 of reply email document110 are inserted into corresponding respective fields 406 of table 404of database 402. This mapping is described further below with particularreference to FIGS. 6 and 7. At block 520 of flow diagram 500, data inthe table or query is updated. For example, collected data insertioneffectuator module 102(E) and/or database program 302 can update table404 or the original query.

FIG. 6 illustrates an example of a general mapping scheme with a mappingmodule 602. Mapping module 602 is part of actionable email documentsmodule 102. However, mapping module 602 may be distributed in anyconvenient or desirable manner. For example, mapping module 602 may bepart of either or both of email document creation module 102(C) andcollected data insertion effectuator module 102(E).

Generally, mapping module 602 ensures a mapping between each field 406of a table 404 of a database 402 and each block 308 of an email document110. In short, with implementations having multiple tables per database,mapping module 602 ensures a mapping between a database/table/field 604and an email document/block 606. This mapping may be established in anymanner, with one or more pieces of information, and with the informationbeing distributed and located at any place.

However, in a described implementation, two pieces of information areused to establish this mapping: table-to-email document linkageidentifier 410 and field identifier 306. Table-to-email document linkageidentifier 410 serves to link or map each given email document 110 to aparticular table 404 of a database 402. Within the particular table 404,respective fields 406 of the particular table 404 are mapped torespective blocks 308 of the given email document 110 with respectivefield identifiers 306. An example of this described mapping, includingexample distributive locations for the mapping information, is describedfurther below with particular reference to FIG. 7.

FIG. 7 illustrates an example of a specific mapping scheme 700 with abifurcated actionable email documents module 102(C/E). Mapping scheme700 is described in terms of five phases. An email document 110 iscreated by email document creation module 102(C) as is described hereinabove. In mapping scheme 700 at phase 1, as part of the creationprocess, email document creation module 102(C) maintains a linkage table702.

Linkage table 702 links email documents (110) to databases (402). Eachentry of linkage table 702 links a given linkage identifier of a givenemail document 110 to a particular database 402. A linkage identifiercorresponds to table-to-email document linkage identifier 410, which isincluded as part of email document 110 and database information table408 as shown in FIG. 4. Linkage table 702 may be located anywhere.However, in a described implementation, linkage table 702 is stored aspart of a configuration file (e.g., in an extensible markup language(XML) format) for email program 304.

At phase 2, a reply email document 110 has been received by emailprogram 304. As a result, email program 304 provides a new mail eventnotification to its plug-ins, including collected data insertioneffectuator module 102(E).

At phase 3, collected data insertion effectuator module 102(E) acquirestable-to-email document linkage identifier 410 (if present) from thereceived email document 110. Collected data insertion effectuator module102(E) compares the acquired table-to-email document linkage identifier410 with each linkage identifier of linkage table 702. If a match isdiscovered, then it is apparent that the received reply email document110 may include field-mapped data 112. The database 402 that isassociated with the matching linkage identifier in linkage table 702 istherefore extracted.

In this described implementation, the particular database 402 isdeterminable from linkage table 702 but the particular table 404 isascertainable from database information table 408. Although thisseparation is instituted for security reasons, the particular table 404may alternatively also be discoverable from linkage table 702. If thedata is to be manually imported, then the new mail event notification ofphase 2 may merely result in the received reply email document 110 beingmarked as ready for manual import or similar after phase 3.

At phase 4, collected data insertion effectuator module 102(E) accessesthe database information table 408 of the extracted database 402 that isassociated with the discovered matching linkage identifier. Fromdatabase information table 408, the actual particular table 404 fortable-to-email document linkage identifier 410 of the reply emaildocument 110 is retrieved. At this point, collected data insertioneffectuator module 102(E) has ascertained the table 404 that maps to thereceived reply email document 110.

At phase 5, collected data insertion effectuator module 102(E) insertsdata from blocks 308 of reply email document 110 into fields 406 oftable 404. More specifically, using field identifiers 306 thatcorrespond to fields 406, respective data that populates blocks 308 thatare associated with respective identifiers 306 may be inserted intorespective fields 406. As illustrated, field identifier 306(n) of replyemail document 110 corresponds to field 406(n) of table 404. Data thatpopulates block 308(n) is associated with field identifier 306(n).Hence, collected data insertion effectuator module 102(E) inserts thedata that populates block 308(n) into field 406(n) of table 404 ofdatabase 402. The insertion may effectuate a data addition and/or a dataupdate. Inserting “empty data” that populates blocks 308 is onetechnique for effectuating a data deletion. Alternatively, when “emptydata” is received in blocks 308, a field and/or record can be actuallyremoved to effectuate the data deletion.

Collected data insertion effectuator module 102(E), optionally inconjunction with other parts of database program 302, may validate datafrom data blocks 308 prior to insertion. The validation may include oneor more syntactic checks to ensure that data 308 is appropriate for afield 406 in which it is to be inserted. If the validation check fails,an error message may be generated.

The devices, actions, aspects, features, phases, procedures, modules,components, etc. of FIGS. 1-7 are illustrated in diagrams that aredivided into multiple blocks. However, the order, interconnections,interrelationships, layout, etc. in which FIGS. 1-7 are described and/orshown is not intended to be construed as a limitation, and any number ofthe blocks can be modified, combined, rearranged, augmented, omitted,etc. in any manner to implement one or more systems, methods, devices,procedures, media, apparatuses, arrangements, etc. for actionable emaildocuments. Furthermore, although the description herein includesreferences to specific implementations (including a general device ofFIG. 8), the illustrated and/or described implementations can beimplemented in any suitable hardware, software, firmware, or combinationthereof and using any suitable email document format(s), mappingscheme(s) or data structure(s), module distribution(s), identifierrepresentation(s), action effectuation(s), metadata realization(s), andso forth.

Example Operating Envronment for Computer or Other Device

FIG. 8 illustrates an example computing (or general device) operatingenvironment 800 that is capable of (fully or partially) implementing atleast one system, device, apparatus, component, arrangement, protocol,approach, method, procedure, media, API, some combination thereof, etc.for actionable email documents as described herein. Operatingenvironment 800 may be utilized in the computer and networkarchitectures described below.

Example operating environment 800 is only one example of an environmentand is not intended to suggest any limitation as to the scope of use orfunctionality of the applicable device (including computer, networknode, entertainment device, mobile appliance, general electronic device,etc.) architectures. Neither should operating environment 800 (or thedevices thereof) be interpreted as having any dependency or requirementrelating to any one or to any combination of components as illustratedin FIG. 8.

Additionally, actionable email documents may be implemented withnumerous other general purpose or special purpose device (includingcomputing system) environments or configurations. Examples of well knowndevices, systems, environments, and/or configurations that may besuitable for use include, but are not limited to, personal computers,server computers, thin clients, thick clients, personal digitalassistants (PDAs) or mobile telephones, watches, hand-held or laptopdevices, multiprocessor systems, microprocessor-based systems, set-topboxes, programmable consumer electronics, video game machines, gameconsoles, portable or handheld gaming units, network PCs,videoconferencing equipment, minicomputers, mainframe computers, networknodes, distributed or multi-processing computing environments thatinclude any of the above systems or devices, some combination thereof,and so forth.

Implementations for actionable email documents may be described in thegeneral context of processor-executable instructions. Generally,processor-executable instructions include routines, programs, protocols,objects, interfaces, components, data structures, etc. that performand/or enable particular tasks and/or implement particular abstract datatypes. Actionable email documents, as described in certainimplementations herein, may also be practiced in distributed processingenvironments where tasks are performed by remotely-linked processingdevices that are connected through a communications link and/or network.Especially but not exclusively in a distributed computing environment,processor-executable instructions may be located in separate storagemedia, executed by different processors, and/or propagated overtransmission media.

Example operating environment 800 includes a general-purpose computingdevice in the form of a computer 802, which may comprise any (e.g.,electronic) device with computing/processing capabilities. Thecomponents of computer 802 may include, but are not limited to, one ormore processors or processing units 804, a system memory 806, and asystem bus 808 that couples various system components includingprocessor 804 to system memory 806.

Processors 804 are not limited by the materials from which they areformed or the processing mechanisms employed therein. For example,processors 804 may be comprised of semiconductor(s) and/or transistors(e.g., electronic integrated circuits (ICs)). In such a context,processor-executable instructions may be electronically-executableinstructions. Alternatively, the mechanisms of or for processors 804,and thus of or for computer 802, may include, but are not limited to,quantum computing, optical computing, mechanical computing (e.g., usingnanotechnology), and so forth.

System bus 808 represents one or more of any of many types of wired orwireless bus structures, including a memory bus or memory controller, apoint-to-point connection, a switching fabric, a peripheral bus, anaccelerated graphics port, and a processor or local bus using any of avariety of bus architectures. By way of example, such architectures mayinclude an Industry Standard Architecture (ISA) bus, a Micro ChannelArchitecture (MCA) bus, an Enhanced ISA (EISA) bus, a Video ElectronicsStandards Association (VESA) local bus, a Peripheral ComponentInterconnects (PCI) bus also known as a Mezzanine bus, some combinationthereof, and so forth.

Computer 802 typically includes a variety of processor-accessible media.Such media may be any available media that is accessible by computer 802or another (e.g., electronic) device, and it includes both volatile andnon-volatile media, removable and non-removable media, and storage andtransmission media.

System memory 806 includes processor-accessible storage media in theform of volatile memory, such as random access memory (RAM) 810, and/ornon-volatile memory, such as read only memory (ROM) 812. A basicinput/output system (BIOS) 814, containing the basic routines that helpto transfer information between elements within computer 802, such asduring start-up, is typically stored in ROM 812. RAM 810 typicallycontains data and/or program modules/instructions that are immediatelyaccessible to and/or being presently operated on by processing unit 804.

Computer 802 may also include other removable/non-removable and/orvolatile/non-volatile storage media. By way of example, FIG. 8illustrates a hard disk drive or disk drive array 816 for reading fromand writing to a (typically) non-removable, non-volatile magnetic media(not separately shown); a magnetic disk drive 818 for reading from andwriting to a (typically) removable, non-volatile magnetic disk 820(e.g., a “floppy disk”); and an optical disk drive 822 for reading fromand/or writing to a (typically) removable, non-volatile optical disk 824such as a CD, DVD, or other optical media. Hard disk drive 816, magneticdisk drive 818, and optical disk drive 822 are each connected to systembus 808 by one or more storage media interfaces 826. Alternatively, harddisk drive 816, magnetic disk drive 818, and optical disk drive 822 maybe connected to system bus 808 by one or more other separate or combinedinterfaces (not shown).

The disk drives and their associated processor-accessible media providenon-volatile storage of processor-executable instructions, such as datastructures, program modules, and other data for computer 802. Althoughexample computer 802 illustrates a hard disk 816, a removable magneticdisk 820, and a removable optical disk 824, it is to be appreciated thatother types of processor-accessible media may store instructions thatare accessible by a device, such as magnetic cassettes or other magneticstorage devices, flash memory, compact disks (CDs), digital versatiledisks (DVDs) or other optical storage, RAM, ROM, electrically-erasableprogrammable read-only memories (EEPROM), and so forth. Such media mayalso include so-called special purpose or hard-wired IC chips. In otherwords, any processor-accessible media may be utilized to realize thestorage media of the example operating environment 800.

Any number of program modules (or other units or sets ofprocessor-executable instructions) may be stored on hard disk 816,magnetic disk 820, optical disk 824, ROM 812, and/or RAM 810, includingby way of general example, an operating system 828, one or moreapplication programs 830, other program modules 832, and program data834. These processor-executable instructions may include, for example,one or more of an actionable email documents module, metadata (e.g., adata source such as a database or a table thereof), a database program,an email program, and so forth.

A user may enter commands and/or information into computer 802 via inputdevices such as a keyboard 836 and a pointing device 838 (e.g., a“mouse”). Other input devices 840 (not shown specifically) may include amicrophone, joystick, game pad, satellite dish, serial port, videocamera, scanner, and/or the like. These and other input devices areconnected to processing unit 804 via input/output interfaces 842 thatare coupled to system bus 808. However, input devices and/or outputdevices may instead be connected by other interface and bus structures,such as a parallel port, a game port, a universal serial bus (USB) port,an infrared port, an IEEE 1394 (“Firewire”) interface, an IEEE 802.11wireless interface, a Bluetooth® wireless interface, and so forth.

A monitor/view screen 844 or other type of display device may also beconnected to system bus 808 via an interface, such as a video adapter846. Video adapter 846 (or another component) may be or may include agraphics card for processing graphics-intensive calculations and forhandling demanding display requirements. Typically, a graphics cardincludes a graphics processing unit (GPU), video RAM (VRAM), etc. tofacilitate the expeditious display of graphics and performance ofgraphics operations. In addition to monitor 844, other output peripheraldevices may include components such as speakers (not shown) and aprinter 848, which may be connected to computer 802 via input/outputinterfaces 842.

Computer 802 may operate in a networked environment using logicalconnections to one or more remote computers, such as a remote computingdevice 850. By way of example, remote computing device 850 may be aperipheral device, a personal computer, a portable computer (e.g.,laptop computer, tablet computer, PDA, mobile station, etc.), a palm orpocket-sized computer, a watch, a gaming device, a server, a router, anetwork computer, a peer device, another network node, or another devicetype as listed above, and so forth. However, remote computing device 850is illustrated as a portable computer that may include many or all ofthe elements and features described herein with respect to computer 802.

Logical connections between computer 802 and remote computer 850 aredepicted as a local area network (LAN) 852 and a general wide areanetwork (WAN) 854. Such networking environments are commonplace inoffices, enterprise-wide computer networks, intranets, the Internet,fixed and mobile telephone networks, ad-hoc and infrastructure wirelessnetworks, mesh networks, other wireless networks, gaming networks, somecombination thereof, and so forth. Such networks and logical andphysical communications connections are additional examples oftransmission media.

When implemented in a LAN networking environment, computer 802 isusually connected to LAN 852 via a network interface or adapter 856.When implemented in a WAN networking environment, computer 802 typicallyincludes a modem 858 or other component for establishing communicationsover WAN 854. Modem 858, which may be internal or external to computer802, may be connected to system bus 808 via input/output interfaces 842or any other appropriate mechanism(s). It is to be appreciated that theillustrated network connections are examples and that other manners forestablishing communication link(s) between computers 802 and 850 may beemployed.

In a networked environment, such as that illustrated with operatingenvironment 800, program modules or other instructions that are depictedrelative to computer 802, or portions thereof, may be fully or partiallystored in a remote media storage device. By way of example, remoteapplication programs 860 reside on a memory component of remote computer850 but may be usable or otherwise accessible via computer 802. Also,for purposes of illustration, application programs 830 and otherprocessor-executable instructions such as operating system 828 areillustrated herein as discrete blocks, but it is recognized that suchprograms, components, and other instructions reside at various times indifferent storage components of computing device 802 (and/or remotecomputing device 850) and are executed by processor(s) 804 of computer802 (and/or those of remote computing device 850).

Although systems, media, devices, methods, procedures, apparatuses,techniques, schemes, approaches, procedures, arrangements, and otherimplementations have been described in language specific to structural,logical, algorithmic, and functional features and/or diagrams, it is tobe understood that the invention defined in the appended claims is notnecessarily limited to the specific features or diagrams described.Rather, the specific features and diagrams are disclosed as exemplaryforms of implementing the claimed invention.

1. One or more processor-accessible media comprisingprocessor-executable instructions that include an actionable emaildocuments module, the actionable email documents module capable ofinteracting with metadata and an email program to create an emaildocument; wherein the actionable email documents module is adapted toinclude a data collection form as part of the email document, the datacollection form comprising a block for data population that isassociated with a field identifier, the field identifier correspondingto a field of the metadata.
 2. The one or more processor-accessiblemedia as recited in claim 1, wherein the actionable email documentsmodule is further capable of processing a reply email document thatincludes data populating the block that is associated with the fieldidentifier; wherein the actionable email documents module is furtheradapted to effectuate an action using the data populating the block andresponsive to the field identifier.
 3. The one or moreprocessor-accessible media as recited in claim 2, wherein the action isselected from a group comprising: inserting the data populating theblock into the metadata, inserting the data populating the block into aspreadsheet, transferring the data populating the block to another emaildocument, producing another file with the data populating the block,managing one or more workflows, validating the data populating theblock, forwarding contents of the email document using the datapopulating the block, and uploading contents of the email document basedon the metadata.
 4. The one or more processor-accessible media asrecited in claim 2, wherein the actionable email documents module isfurther adapted to insert the data populating the block into the fieldof the metadata that corresponds to the field identifier.
 5. The one ormore processor-accessible media as recited in claim 4, wherein theactionable email documents module comprises: an email document creationmodule that creates the email document; and a collected data insertioneffectuator module that inserts the data populating the block into thefield of the metadata that corresponds to the field identifier.
 6. Theone or more processor-accessible media as recited in claim 5, wherein:the email document creation module comprises part of a database program;and the collected data insertion effectuator module comprises a plug-inof the email program.
 7. The one or more processor-accessible media asrecited in claim 1, wherein the email document includes a linkageidentifier that maps to the metadata.
 8. The one or moreprocessor-accessible media as recited in claim 7, wherein the actionableemail documents module comprises a mapping module that implements amapping between (i) the block for data population that is associatedwith the field identifier and (ii) the field of the metadata using thelinkage identifier.
 9. The one or more processor-accessible media asrecited in claim 1, wherein the one or more processor-accessible mediacomprise at least one of (i) one or more storage media or (ii) one ormore transmission media.
 10. A device comprising: at least oneprocessor; and one or more media including processor-executableinstructions that are capable of being executed by the at least oneprocessor, the processor-executable instructions adapted to direct thedevice to perform actions comprising: establishing a mapping betweenmetadata and blocks of an email document; transmitting the emaildocument via an email mechanism; receiving via the email mechanism areply email document with data populating the blocks; and effectuatingan action with the data populating the blocks of the reply emaildocument using the mapping.
 11. The device as recited in claim 10,wherein the establishing action comprises: including a linkageidentifier with the email document that links the email document to themetadata; and storing the linkage identifier in association with themetadata at the device.
 12. The device as recited in claim 11, whereinthe linkage identifier comprises a globally unique identifier (GUID).13. The device as recited in claim 10, wherein the establishing actioncomprises: establishing the mapping between respective ones of fields ofthe metadata and respective ones of the blocks of the email document.14. The device as recited in claim 10, wherein the establishing actioncomprises: adding field identifiers to the email document in associationwith the blocks of the email document, the blocks of the email documentcapable of accepting data from a recipient of the email document;wherein respective ones of the field identifiers of the email documentcorrespond to respective ones of fields of the metadata.
 15. The deviceas recited in claim 14, wherein the effectuating action comprises:inserting the data populating respective ones of the blocks of the replyemail document into respective ones of the fields of the metadata usingrespective ones of the field identifiers.
 16. The device as recited inclaim 10, wherein the processor-executable instructions are adapted todirect the device to perform a further action comprising: creating theemail document as a new email document having a data collection form.17. The device as recited in claim 16, wherein the processor-executableinstructions are adapted to direct the device to perform further actionscomprising: enabling a user to indicate at least one destination addressfor the new email document; and enabling the user to select one or morefields from the metadata for inclusion in the data collection form. 18.The device as recited in claim 10, wherein the effectuating actioncomprises: effectuating an action selected from a group comprising:inserting the data populating the blocks into the metadata, insertingthe data populating the blocks into a spreadsheet, transferring the datapopulating the blocks to another email document, producing another filewith the data populating the blocks, managing one or more workflows,validating the data populating the blocks, forwarding contents of theemail document using the data populating the blocks, and uploadingcontents of the email document based on the metadata.
 19. The device asrecited in claim 10, wherein the effectuating action comprises:receiving a new mail event notification upon receipt of the reply emaildocument; accessing a linkage table to extract a database using alinkage identifier of the reply email document; ascertaining themetadata from a table of the extracted database; and inserting into themetadata the data populating the blocks of the reply email document. 20.The device as recited in claim 10, wherein the metadata comprises atleast one of (i) a schema, (ii) a data source, or (iii) one or moreinstances of a workflow state.
 21. The device as recited in claim 20,wherein the data source comprises at least a portion of a database. 22.An arrangement for actionable email documents, the arrangementcomprising: creation means for creating an email document that includesblocks that are mapped to metadata; and effectuation means foreffectuating an action using data, which is returned in the blocks of areply email document, responsive to the mapping to the metadata.
 23. Thearrangement as recited in claim 22, further comprising: the emaildocument including collection means for collecting data with the blocksthat are mapped to the metadata, the collection means including fieldidentifiers that are associated with the blocks and that correspond tofields of the metadata.
 24. The arrangement as recited in claim 22,further comprising: access means for accessing the metadata; and emailmeans for sending and receiving emails, including the email document;wherein the creation means interacts with the access means, and theeffectuation means interacts with the email means.
 25. The arrangementas recited in claim 22, wherein the creation means comprises: means foradding the blocks to the email document; and means for adding fieldidentifiers in association with the blocks, the field identifierscorresponding to fields of the metadata.
 26. The arrangement as recitedin claim 22, wherein the creation means comprises: means for including alinkage identifier with the email document, the linkage identifierlinking the email document to the metadata.
 27. The arrangement asrecited in claim 26, wherein the creation means further comprises: meansfor storing the linkage identifier in association with the metadata in alinkage table and/or in a database information table.
 28. Thearrangement as recited in claim 22, wherein the effectuation meanscomprises: effectuation means for effectuating an insertion of the datainto the metadata responsive to the mapping.
 29. The arrangement asrecited in claim 28, wherein the effectuation means further comprises:map means for mapping the data in the blocks of the reply email documentto fields of the metadata based on field identifiers in the reply emaildocument that are associated with the blocks.
 30. The arrangement asrecited in claim 22, wherein the arrangement comprises at least one of(i) one or more processor-accessible media or (ii) at least one device.31. A method comprising: adding blocks that are capable of acceptingdata to an email document; including field identifiers in associationwith the blocks in the email document, respective ones of the fieldidentifiers corresponding to respective ones of fields of metadata; andeffectuating an action using data populating the blocks in a receivedreply email document.
 32. The method as recited in claim 31, furthercomprising: transmitting the email document toward a destination emailaddress; and receiving the reply email document via an email mechanism.33. The method as recited in claim 31, further comprising: enabling auser to select the fields of the metadata, each selected field beingrepresented in the email document by a corresponding included fieldidentifier and an associated added block.
 34. The method as recited inclaim 31, further comprising: including a linkage identifier with theemail document, the linkage identifier linking the email document to themetadata.
 35. The method as recited in claim 31, further comprising:appending current data values from the fields of the metadata to theemail document.
 36. The method as recited in claim 31, furthercomprising: appending a hints section to the email document, the hintssection indicating an expected content and/or format of data that is topopulate one or more of the blocks.
 37. The method as recited in claim31, wherein the effectuating comprises: effectuating an action selectedfrom a group comprising: inserting the data populating the blocks intothe metadata, inserting the data populating the blocks into aspreadsheet, transferring the data populating the blocks to anotheremail document, producing another file with the data populating theblocks, managing one or more workflows, validating the data populatingthe blocks, forwarding contents of the email document using the datapopulating the blocks, and uploading contents of the email documentbased on the metadata.
 38. The method as recited in claim 31, whereinthe effectuating comprises: inserting the data populating respectiveblocks of the reply email document into respective fields of themetadata that correspond to respective field identifiers that arerespectively associated with the blocks.
 39. The method as recited inclaim 31, further comprising: including a linkage indentifier with theemail document, the linkage identifier linking the email document to themetadata; transmitting the email document toward a destination emailaddress; and receiving the reply email document via an email mechanism,the reply email document including the linkage identifier and the fieldidentifiers associated with the blocks that are populated with data;wherein the effectuating comprises: ascertaining the metadata using thelinkage identifier of the reply email document; determining the fieldsof the metadata using the field identifiers of the reply email document;and inserting the data populating the blocks of the reply email documentinto the fields of the metadata based on the determining.